Date
20 November 2025
Our Ref
AVC/GR/2025-11
From
AUTOVERCE LTD — Waleed Ahmad Ashraf
Subject
Letter of Gratitude
IAC BYD / E-Motion Auto Sp. z o.o.
Official Representative Office in Europe
Dear Colleagues,
On behalf of AUTOVERCE LTD and myself, I would like to express my sincere gratitude for your professional assistance in building our vehicle fleet for our branch in Lithuania and subsequent resale.
We are especially grateful that all vehicles—both new and used—were delivered strictly on schedule. The quality of the supplied vehicles deserves special mention: every single unit fully met the stated specifications and our expectations, which is crucial for our resale operations.
Furthermore, we highly appreciate that all customs clearance formalities were fully managed on your end. Receiving the vehicles ready for sale, without any delays or complications, significantly streamlined our processes and allowed us to focus entirely on our core business.
I would also like to commend your exceptional customer service throughout our cooperation. Your prompt responses, attention to detail, and flexibility demonstrate that you truly prioritize your clients' needs.
Thank you for being a reliable partner. We look forward to a long and fruitful cooperation.
Sincerely,
Waleed Ahmad Ashraf